Terms and Conditions

These Terms and Conditions govern your use of the Livance website and any inquiry or coordination request submitted through it.

Use of the website

By accessing this website, you agree to use it only for lawful purposes and in a way that does not interfere with the rights, safety, or experience of other users or the operation of the website.

You agree not to misuse the website, attempt unauthorized access, submit false information, or use the platform for fraudulent, abusive, or unlawful activity.

Nature of services

Livance helps patients explore treatment options, compare hospitals and doctors, understand likely next steps, and coordinate practical support related to treatment in India.

Livance does not itself provide medical treatment, diagnosis, or emergency care. Final medical decisions, treatment recommendations, pricing, timelines, and outcomes depend on the treating doctor, hospital, and the patient’s specific condition.

No guarantee

Content on this website is intended for general informational and coordination purposes. While we aim to keep information useful and current, we do not guarantee the completeness, accuracy, availability, suitability, or results of any listing, recommendation, estimate, or timeline.

Any cost ranges, timelines, treatment guidance, or travel support details are indicative and may change based on medical complexity, provider policies, city, stay duration, or other case-specific factors.

User submissions

You are responsible for ensuring that the information and documents you submit are accurate, lawful to share, and not misleading. If you submit information on behalf of another person, you confirm that you are authorized to do so.

By submitting inquiries or reports, you authorize Livance to review that information and use it to coordinate responses, treatment guidance, and related support activities.

Third-party providers

This website may reference or connect you with third-party hospitals, doctors, laboratories, transport providers, or other service partners. Livance is not responsible for the independent actions, omissions, pricing, treatment decisions, delays, or outcomes of third-party providers.

Limitation of liability

To the fullest extent permitted by law, Livance shall not be liable for any indirect, incidental, special, consequential, or business-related loss arising from use of the website, reliance on website content, or use of third-party medical or support services.

Contact

For questions regarding these Terms and Conditions, please contact [email protected].